Every piece of information you share with coebat is stored with care. Here you'll find a clear breakdown of what data is collected, why it's collected, and how it's kept secure.
Welcome to coebat's Privacy Policy. This policy ("Privacy Policy") describes how coebat collects, uses, stores, and protects the personal information of users on its platform.
We believe privacy is a fundamental right. Using coebat doesn't mean handing over all your information to us. We only collect what's strictly necessary — and only with your consent.
By creating an account or using the coebat site, you are considered to have read and accepted this Privacy Policy. If you have any questions about the policy, feel free to reach out to support at any time.
In Plain Terms: coebat doesn't own your data — you do. We only store what's necessary to provide our services.
Coebat collects three types of data — what you provide directly, what is gathered automatically as you use the site, and what is requested for identity verification.
| Data Type | Example | Why We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, National ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Transaction Details | Deposit/withdrawal history, betting records | Account Management & Dispute Resolution |
| Device Information | IP address, browser type, operating system | Security Monitoring & Fraud Prevention |
| Usage Data | Pages visited and time spent on site | Platform Improvement & User Experience |
ID document images and selfies are collected solely for KYC verification. Once verification is complete, they are stored securely and are not used for any other purpose.
Coebat uses your data only for specific, legitimate purposes. Every reason we use your information is clearly outlined below:
Our Commitment: Your data is never used to build advertising profiles or sold to third parties.
Coebat invests in data protection at both the technical and administrative levels. Our security framework adheres to the highest industry standards.
Our security team regularly conducts penetration testing and security audits. Any vulnerability identified is remediated immediately.
Coebat uses cookies on its website and app. Cookies are small files stored in your browser that help improve the site's performance.
Coebat uses three types of cookies:
You can disable cookies through your browser settings, though some site features may not function properly as a result.
coebat does not use third-party advertising tracking cookies. We do not share your browsing habits with advertisers.
Payment data is the most sensitive information coebat handles. That's why the highest level of care is taken in how it's stored and processed.
When you pay via bKash, Nagad, or Rocket, the transaction goes directly through that payment provider's encrypted gateway. coebat never sees or stores your mobile banking PIN or full account number.
No coebat representative will ever ask for your bKash/Nagad PIN or OTP over phone or chat. If you receive any such request, report it to support immediately.
Coebat believes every user should have full control over their own data. To that end, the following rights have been granted to you:
You can request to see what personal data coebat holds about you.
You can correct any inaccurate or outdated information — either through your account settings or by contacting support.
You can request that your personal data be deleted after your account is closed.
You can object to the processing of your data for specific purposes.
You can request a copy of your data in a readable format.
You can opt out of promotional emails or SMS at any time.
To exercise any of these rights, email support@coebat.best or reach out via live chat. Requests are typically processed within 30 days.
Coebat strictly does not collect data from or provide services to anyone under the age of 18. Age verification is mandatory during our registration process.
If it is found that a minor's data has been collected inadvertently, the account is immediately closed and all collected data is securely deleted.
If you suspect a minor in your household is using coebat, contact support immediately — we will act quickly.
Coebat does not retain data longer than necessary. Retention periods are determined by the type of data:
Once the retention period expires, data is deleted securely and irreversibly.
Coebat may update this privacy policy to keep pace with changes in technology and regulations. You will be notified in advance of any significant changes via email or in-app notification.
You can check the "Last Updated" date at the top of the page to see when the policy was last revised. Continued use of the site after any changes will be considered acceptance of the updated policy.
If you do not agree to a major policy change, contact support — we'll work through it with you.
For any questions, requests, or complaints regarding this privacy policy, please reach out directly to our privacy team:
Privacy-related requests are typically responded to within 30 days. Complex cases may take up to 60 days, but an initial acknowledgment will be sent within 15 days.
The full policy, distilled into these six cards.
256-bit SSL encryption keeps every piece of your data and every transaction secure. coebat uses the same technology trusted by the banking industry.
Selling user data has no place in coebat's business model. Your name, phone number, or usage information is never shared with advertisers.
View, correct, or delete — you have full control over your data. Submit a request to support and it will be actioned within 30 days.
Your bKash/Nagad PIN and full account credentials go directly to the payment gateway. coebat only stores the transaction reference.
Personal data is deleted 6 months after an account is closed. Log files are automatically cleared every 90 days.
We do not collect data from anyone under 18. If such data is collected inadvertently, it is deleted immediately.
Two important questions, answered simply.
It's a fair and honest question. Here's a straight answer.
Personal Data Security: coebat uses 256-bit SSL encryption — the same standard used by the banking sector. Your name, mobile number, and ID information are stored in an encrypted database accessible only to authorised coebat staff. Enabling two-factor authentication makes unauthorised access to your account virtually impossible.
Fund Security: coebat keeps player funds in a separate, secured account — completely segregated from the company's own operating funds. This means your balance is protected under all circumstances. Withdrawals are always sent to your own mobile banking number, and nowhere else.
Steps you can take to stay even more secure: Keep two-step verification enabled, use a strong password, and never share your OTP or PIN with anyone.
In short — coebat's technical security measures meet the highest standards in the industry.
The withdrawal process is straightforward — here's a step-by-step breakdown.
Complete KYC verification first: Identity verification must be completed before your first withdrawal. Go to "Verify Account" in your account settings and submit a photo of your National ID along with a selfie. Verification is typically completed within 24 hours.
How to Make a Withdrawal: Log in → Click the "Withdrawal" or "Withdraw Funds" button → Select your payment method (bKash/Nagad/Rocket) → Enter the amount → Confirm.
How long it takes: Standard members typically receive funds within 1–24 hours. VIP Gold members and above are generally processed within 1 hour.
Please note: To withdraw bonus funds, the wagering requirements must be met first. However, this condition does not apply to your own deposited funds.
If your funds haven't arrived after 24 hours, contact us via live chat with your withdrawal reference number — our support team will verify it right away.
Just as coebat protects your data, we're equally committed to supporting a healthy gaming experience. Betting is for entertainment — not stress or harm. If you feel things are getting out of hand, contact support right away. Strictly prohibited for anyone under 18.
Read the Responsible Gaming GuideYou've read the Privacy Policy — now it's time to join. Your data is protected and your experience awaits.
Secure registration · Data never sold · 18+ only